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Step 3 of 16

Sending a Client Questionnaire

Instead of going back and forth over email collecting event details, send your client a single link. They fill out a structured form, and you get everything you need to build their timeline.

Creating a questionnaire

In your dashboard, go to Clients. On any client card, click "Questionnaire."

Create Questionnaire button on client card

If the client has an email on file, clicking "Send & Copy Link" will email the invitation directly from EventRundown and copy the link to your clipboard. The email includes your name, a brief explanation, and a branded "Fill Out Form" button.

Send questionnaire modal

If the client doesn't have an email, the button says "Create & Copy Link" — you get the link to share yourself via text, email, or any messaging app.

The link is public — your client doesn't need an EventRundown account to fill it out. It expires after 14 days by default.

Questionnaire awaiting response on client card

What your client sees

Your client lands on a branded form (with your name as the planner) that walks them through two steps:

  1. Event basics — event type, date, location, guest count, start and end times
  2. Details — specific preferences, must-have moments, vendors they've already booked, budget range, and any special notes
Client questionnaire step 1 Client questionnaire step 2

The form is mobile-friendly. Most clients complete it in 5-10 minutes.

Re-submittable forms

Clients can update their answers and re-submit until you mark the form as reviewed. Each re-submission replaces the previous one — you always see the latest version.

What's next

Your client submitted their form. Now review the submission and generate a timeline from it.