Question 1

What's the difference between One-Time and Premium?

Accepted Answer

One-Time gives you premium features for a single timeline with 30 days to edit it — or grab the 3-pack for $22 (save 19%). Premium (Monthly/Annual) gives you unlimited premium timelines with unlimited editing. Choose One-Time for a single event, or Premium if you create timelines regularly.

Question 2

What's Pro Planner?

Accepted Answer

Pro Planner is designed for professional event planners and agencies who manage multiple clients. It includes everything in Premium plus client management, client intake questionnaire with AI-generated drafts, advanced branding (custom accent & background colors), and priority support.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes! All subscriptions can be canceled anytime from your dashboard. You'll keep access until the end of your current billing period.

Question 4

Can I upgrade from Premium to Pro Planner?

Accepted Answer

Yes! You can upgrade anytime from your subscription settings. We'll prorate the difference so you only pay for the upgrade.

Question 5

What happens after the 30-day edit period for One-Time purchases?

Accepted Answer

Your timeline will remain viewable forever at its public URL, but you won't be able to edit it anymore. If you need to make changes later, you can upgrade to Premium for unlimited editing on all your timelines.